KKR leads $35 mln round in Israel’s ClickTale

ClickTale will use the funding to expand globally, continue to build its North American presence and accelerate development of customer analytics, the company said on Jan. 28.

KKR joins existing investors Amadeus Capital Partners, a UK venture capital firm, Goldrock Capital and Viola Credit.

ClickTale CEO Tal Schwartz expects the company to maintain an annual sales growth rate of over 50 percent in the next few years as companies seek to improve their customers’ experience.

The company, whose customers include Home Depot, Adobe and Walmart, raised $17 million in 2013.

Competitors include giants such as IBM, which bought customer experience management firm Tealeaf.

In the first nine months of 2014, private equity investment in Israel amounted to $1.2 billion, with 58 percent coming from foreign investors, according to the Israel Venture Capital Research Center.

(Reporting by Tova Cohen; editing by Keith Weir)